Head Of Commercial Operations

Head of Commercial Operations

New York / East Coast / Remote with travel | High-growth AI and life sciences technology

Build the commercial engine for an emerging TechBio company already winning adoption with major pharmaceutical organisations.

Why apply?

This is a rare opportunity to join a high-growth TechBio business at the point where proven commercial traction meets significant scale. You will work directly with the founders, influence company-level strategy and build the commercial organisation around an AI-enabled platform already used by major pharmaceutical companies and CROs. This is not simply a sales role: it is a chance to become the commercial leader of the business.

About the company

Our client is transforming how pharmaceutical and biotech organisations execute complex scientific and drug development workflows. Its platform combines deep scientific understanding with advanced AI and agentic capabilities to automate and improve work that has traditionally been highly manual. With $Xm in booked ARR, a team of approximately 14 people and further institutional funding planned, the company is entering a pivotal growth phase.

The role

Commercial activity has so far been largely founder-led. As Head of Commercial, you will own the go-to-market strategy across pharma, biotech and CRO customers, remaining highly hands-on while creating the foundations for a scalable function. You will:

• Develop and execute commercial and go-to-market strategy across life sciences customers.
• Personally originate, develop and close strategic enterprise opportunities.
• Build relationships with senior scientific, R&D, operational and technology stakeholders.
• Translate sophisticated scientific technology into clear, compelling commercial value.
• Identify effective entry points and shape multi-stakeholder account strategies within complex pharmaceutical organisations.
• Create the processes, systems and operating rhythm needed to move from founder-led sales to a repeatable commercial model.
• Partner with science, product and engineering, then build the commercial team as the company scales.

About you

You understand how sophisticated technology or technology-enabled services are bought and adopted within life sciences. You are credible with senior stakeholders, comfortable navigating complex enterprise sales cycles and energised by building with limited existing infrastructure. An existing book of business is not required; what matters is your ability to create a repeatable approach to winning and expanding enterprise relationships.

• A track record of selling into pharmaceutical, biotech and/or CRO organisations.
• Experience personally creating and closing strategic enterprise business.
• Strong knowledge of matrixed pharmaceutical organisations and multi-stakeholder buying processes.
• Experience in high-growth TechBio, life sciences software, scientific technology or technology-enabled services.
• A strategic, founder-compatible and genuinely hands-on builder mentality.
• An informed view of how AI and emerging technologies are changing drug development.

Benefits

• Meaningful equity and direct participation in the value created.
• Company-level influence from an early stage of commercial scale-up.
• Direct partnership with the founders and a place in the future leadership team.
• The opportunity to build the commercial strategy, operating model and team.
• A platform with established traction among major life sciences organisations.